PRIVACY POLICY
Effective Date: 09 July 2026
1. Introduction
Welcome to 格拉普(北京)技术有限公司 (hereinafter referred to as "we", "us", or "our").
We are the Chinese subsidiary of Guralp Systems Limited. We deeply respect your privacy and are committed to protecting your personal information in strict accordance with the Personal Information Protection Law of the People's Republic of China (PIPL) and other applicable data security regulations.
This Privacy Notice explains how we handle your personal information when you browse our website, contact our office, or place an order with us.
2. How We Collect and Use Your Personal Information
Our website does not actively collect, track, or harvest your personal information through cookies or submission forms. We only receive personal information that you voluntarily provide when you contact our office directly via phone or email.
Depending on how you reach out to us, we may collect and process the following information:
Email Inquiries: Your email address, name, job title, company name, and any business or personal information you choose to include in your message.
Phone Inquiries: Your phone number, name, and details regarding your business inquiry discussed during the call.
Order and Transaction Data: Delivery address, recipient contact name, phone number, and billing/payment details necessary to process a transaction.
3. Data Sharing and Cross-Border Transfer Information
To provide our global manufacturing standard and localized support, we share your data under strict security conditions with the following parties:
Cross-Border Transfer to UK Parent Company (Contractual Necessity): In the event that you place an order with us, your order details, specifications, and delivery contact information will be securely transferred to our parent company, [UK Parent Company Name], located in the United Kingdom. This transfer is strictly necessary to fulfil our contract with you, as our UK parent company handles the manufacturing and international shipping of the ordered parts.
Sharing with Domestic Distributors (Local Support): We partner with two authorized Chinese distributors to provide you with localized technical support, customer care, and after-sales services. If your inquiry or order requires localized assistance, we may share your contact details and inquiry history with these authorized partners. They are contractually bound to protect your data and use it only for the purpose of supporting your account.
4. Legal Basis for Processing
We process your personal information based on:
Your Consent: Provided voluntarily when you initiate contact with us via the phone numbers or email addresses listed on this website.
Contractual Necessity: To conclude, execute, or fulfil a contract or order to which you are a party, including global manufacturing and delivery.
5. Data Storage and Retention
Storage Location: Personal information collected through your routine inquiries is stored securely on servers located within the territory of the People's Republic of China.
Retention Period: We retain your personal information only for the period necessary to fulfil your business inquiry, complete your order, or satisfy our ongoing business and legal obligations. Once the data is no longer required, we will delete or anonymize it.
6. Your Rights
Under the PIPL, you possess the following rights regarding your personal information:
Right to Know and Access: You can request confirmation of whether we process your data and ask for a copy.
Right to Correct: You can request that we update inaccurate or incomplete information.
Right to Delete: You can request the deletion of your data if our processing purpose has been fulfilled or if you withdraw consent.
Right to Withdraw Consent: You can withdraw your consent to our data processing at any time (where processing is based on consent).
To exercise any of these rights, please contact our data compliance representative using the details in Section 8.
7. Data Security
We implement strict technical and organizational security measures to protect your data against unauthorized access, leakage, tampering, or loss. Our internal communication channels and customer management systems are restricted to authorized personnel only.
8. Contact Our Data Compliance Team
If you have any questions about this Privacy Notice, or if you wish to exercise your legal data rights, please contact our local office in China:
Entity Name: 格拉普(北京)技术有限公司
Registered Address: 北京市通州区世界侨商中心7号楼B103
Designated Email: sgoessen@guralp.com
Phone Number: 17200387562